At Harpers Ferry Art, we strive to provide our customers with the best shopping experience possible. As an ecommerce store, we understand the importance of clear and transparent policies to ensure a smooth and hassle-free process for both our customers and ourselves.

One of the key aspects of our store is our partnership with Printify, a leading print-on-demand service. This collaboration allows us to offer a wide range of high-quality products that are custom-made just for you. From t-shirts and hoodies to mugs and phone cases, our products are created with care and attention to detail.

When it comes to fulfillment, Printify handles the printing, packaging, and shipping of our products. This ensures that your order is processed efficiently and delivered to your doorstep in a timely manner. We have chosen Printify as our fulfiller because of their expertise in print-on-demand services and their commitment to quality.

As for our store policies, we have implemented the following guidelines to ensure a fair and satisfactory experience for all our customers:

Shipping: We offer worldwide shipping, so no matter where you are, you can enjoy our products. Please note that shipping times may vary depending on your location and the product you have ordered. We strive to provide accurate shipping estimates, but unforeseen circumstances may cause delays. Rest assured, we will do our best to keep you informed about the status of your order.

Returns and Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving it. We will be happy to assist you with returns or exchanges. Please note that certain products, such as personalized items, may not be eligible for returns or exchanges due to their custom nature.

Privacy and Security: We take your privacy and security seriously. We use industry-standard encryption technology to protect your personal information and ensure a safe shopping experience. We will never share your information with third parties without your consent.

Customer Support: Our dedicated customer support team is here to assist you with any questions or concerns you may have. Whether you need help with placing an order, tracking your shipment, or resolving an issue, we are just a message away. We strive to provide prompt and helpful assistance to ensure your satisfaction.

Thank you for choosing Harpers Ferry Art. We appreciate your support and look forward to serving you with our handmade, small-batch products. If you have any further questions or need assistance, please don't hesitate to reach out to us.